Process: The Issues of Multitasking, Documentation, and Balance w/ Brent Wees - a podcast by Dane Saville
from 2020-09-28T12:00
In this return episode of the KPI Cafe, Dane Saville and Brent Wees start off discussing how much car dealers are expected to multitask, even in the face of "right-sized" staff, but quickly dive into different paths of thought as unexpected insights, questions, and concerns pop up throughout this hour-long session of impactful takeaways will have you thinking about your own dealership's internal processes.
Here's what you can expect:
Catching up with Brent
- Active VP of Marketing for ALC Schools
- Quick Quote
- Other software (October launch)
Brent’s Entrance to Automotive Retail
- Graphic design
- Manta Ray magazine
- Dashboard’s “Glovebox”
- Toyota relationships
Interesting Journeys into Automotive
Context for the Episode: Solutions | Multitasking
- People business
- Tools and software to do tasks
- Complication of multitasking
Brent’s Presentation in the United Kingdom
- Applause Example: Golf Marshall
- Application to Automotive: Focus on the Job/Simplicity
- Complication: Wear More Hats
- The Truth About Multitasking
Cancellation Culture of Services and Technology
- Panic to the Bottom Line Budget
- The Ask to “Do More”
- Moving Forward from Major Cuts
How to Look at Technology and Services That Multitask on Our Behalf
- Automation | Human Team
- Will This Actually Help People? — The True Question for Leadership
- The What, Not the Who
The Role of Leadership
- 30-Day Timecrunch
- Commitment | Compassionate Leadership
- Happiness Factor
- Software / New Partnership Adoption
- Internal Mentorship Among Staff
- Management Teams
“Their Process” Issue
- Fluctuations in Performance
- Same Ole’, Same Ole’
- Accountability and Hard Sponsorship
- The Guidebook
- Blow a Dealer Principal’s Mind
- Talk is Cheap Until the Data Supports It
Balance of Vendor Services: One Vendor vs. Many Vendors
- Intention vs. Efficiency
- Foundation of Good Partners
- “Board of Directors”
- Advantages of Small Agencies
Jumping Vendors: Being Deliberate with Assessment
- Empathetic for Comfort
- Dollar Amount Attributed to Transitions/Changes
- Data Tells the Story
- Automotive Retail is a Mix of Alcoholism and Central American Politics
- Hit Pause
Companies, Strategies, or Types of Products/Solutions to Reduce Multitasking
- Quick Quote and Roadster’s Mitigation of Back-and-Forth
- Centralizing Workflows with Agencies
- Role of Networking
Lessons Learned from the Artificial Intelligence Craze
Concluding Thoughts with Brent Wees
Further episodes of The KPI Cafe
Further podcasts by Dane Saville
Website of Dane Saville