Be NICE: How to Embrace Compassionate Leadership at Your Dealership w/ Jeff Elhart - a podcast by Dane Saville

from 2020-10-28T11:00

:: ::

In this episode of the KPI Cafe, "Playground Director II" Jeff Elhart of Elhart Automotive joins host Dane Saville to discuss how he managed to navigate the pandemic, laying off nearly 75% of his staff, and his efforts to lead with compassion for his people and community with Good Grief. In addition to that, Mr. Elhart opens up about his family's tragic loss of his brother and how that lead him to implementing the Be NICE program that helped steward Elhart Automotive's mental health awareness. 

Here's what you can expect:

5:54 Origins of Jeff’s Title “Playground Director II” and Role in Automotive

  • Managing the Fun in the Sandbox
  • Family Business

10:00 Context of Today’s Episode: Compassionate Leadership

  • Laying off ¾ of staff
  • Concern: mental well-being
  • Good Grief

12:10 Highlights of Good Grief

  • Background of Losing His Brother, Wayne
  • Distribution of Copies
  • Examples of the 10 Steps of Grieving Well

13:55 The “BE NICE.” Program

  • Mental Health Foundation of Western Michigan
  • BE NICE. Acronym Breakdown
  • How to Learn More About BE NICE.
  • Letter from Wayne

15:44 Reaction to BE NICE. and Compassionate Leadership

  • Those Reaching Out to Jeff
  • Various Issues Affecting the Community

23:12 What Can Dealers Do to Begin Leading with Compassion

  • Be the “Lifeguard”
  • Don’t Have to Invent the Wheel
  • How to Launch the Program
  • The BE NICE. Champions

28:48 True Story from the Dealership

  • Service Technician
  • Underlying Cause

32:08 The Benefit of Today’s Technology for Mental Health

34:55 Concluding Thoughts

All content provided in these videos, publications, and interviews were created for informational purposes only and not for the purpose of rendering medical advice. The content is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay in seeking it because of something you read or viewed as part of this content. If you think you may have a medical emergency, call your doctor, go to the emergency department, or call 911 immediately.

Reunion Marketing, Inc. does not recommend or endorse any specific tests, physicians, products, procedures, opinions, or other information that may be mentioned in this content. Reliance on any information provided by Reunion Marketing, Inc., its employees, presenters, interviewees, or medical professionals presenting content for publication is solely at your own risk.




Further episodes of The KPI Cafe

Further podcasts by Dane Saville

Website of Dane Saville