Podcasts by What is Wrong with UX

podcast_final_v3_FINAL from 2022-03-22T16:00:50

Kate and Laura finally agree on something. Unfortunately, it's to end the podcast. They reminisce about the good parts and talk a bit about what comes next. 

Drink pairing (Kate): Long Is...

Why Would You Use That Product from 2021-12-28T17:00

In this episode, Kate and Laura complain about a lot of stuff they use every day and then wonder why they do that. 

Drink pairing: Prosecco 

Consistency from 2021-12-07T17:00

The two least consistent people in the world argue about why consistency matters. And why it doesn't. It's pretty much what you'd expect. 

Drink Pairing: Mulled Wine

Looks Old Works Great from 2021-08-17T16:00

In an episode that should have been called "a cry for help," Kate and Laura shriek about how old things can actually work just fine and please stop changing everything. The subtext is strong wit...

High Level UX Jobs from 2021-08-03T16:00

In this episode, Kate and Laura really go off the rails talking about the similarities, differences, and issues with various different higher level UX jobs, many of which they haven't actually h...

Some Things Are Harder than Others from 2021-06-08T16:00

In this episode, Kate and Laura whine about how hard it is to actually make things and Laura makes fun of The Future, again. 

Drink Pairing: Hard Cider

Journeys from 2021-05-25T16:00

This episode is like being on a long car ride with two loud friends (Kate and Laura) who won't shut up about the journey. They yell a bit about how designers make everything into a much bigger d...

Collaboration vs Design by Committee from 2021-04-13T16:00

In this episode, Kate and Laura argue about semantics. Again. This time they try to decide why collaboration is good and committees are bad. 

Drink Pairing: Sazerac

Predicting Disaster from 2021-03-09T18:54:39

In this episode, Kate and Laura argue about how to best predict disasters when deciding what to build. Obviously they never applied this framework before they started making a podcast. 

D...

Designing in Triples from 2021-02-02T17:00

Kate explains why she likes to make everything three times as hard as it needs to be. If you're playing the What is Wrong with UX drinking game and drinking every time they mention Task Flows, t...

Your Design Voices from 2021-01-19T17:00

In this episode, Laura and Kate talk about the many voices that talk to them while they're designing things and frankly, we think maybe 2020 was a little bit much for them and they finally snapp...

Design for Lazy Irrational People from 2021-01-05T17:00

In this episode, Kate and Laura discuss designing for lazy, irrational people. Or, you know, people. 

Drink Pairing: Veuve Clicquot Rose

Designing for Complex Products from 2020-12-22T17:00

In this episode, Kate and Laura contradict pretty much everything they've ever told you so that Laura can brag about her new electric car that she doesn't drive anywhere because she never leaves...

Why Do You Believe That? from 2020-11-24T17:00

In this episode, Kate and Laura ask a fundamental question - why on earth do you believe that completely unbelievable thing? Or anything really? What are you basing your product assumptions on a...

Design with Real Content from 2020-11-10T17:00

In this episode, Kate and Laura argue about what it means to design with real content and actual user data, which is a weird thing to argue about, since it's pretty straightforward. Anyway, knoc...

Consequences and Second Order Effects from 2020-10-27T16:00

In this episode, Kate and Laura get a little more serious than usual when yelling about how you never think of the consequences of your actions. 

Drink Pairing: Smoked Old Fashioned

Decoding Design Briefs from 2020-09-29T16:00

In this episode, Kate and Laura not so briefly discuss design briefs and how you should approach them. Laura almost achieves enlightenment when she asks "What is Chair?" but then quickly ruins i...

Get Paid from 2020-09-01T16:00

Kate and Laura lecture you on when you should demand cash and when you shouldn't, and the answer isn't "demand cash all the damn time" like you'd think it ought to be. 

Sponsor: Listen

The Intrinsic Value of a Product from 2020-08-18T16:00

In this episode, Kate and Laura quibble about why on earth people would use anything that they designed. Apparently some people get value out of it? Who knew? 

Drink Pairing: Sparkling Pe...

Make Your Own UX Podcast from 2020-08-04T16:00

In this episode, Kate and Laura reveal all the secrets (ed note: there are no secrets and they're probably wrong) to creating a successful (ed note: HA!) UX podcast. 

Some tools they use:...

Design Principles from 2020-07-21T16:00

In this episode, Kate and Laura take a decidedly unprincipled look at design principles. Kate proves that drinking does, in fact, affect your memory, when she completely forgets Laura's entire w...

UX Debt from 2020-07-01T16:00

In this episode, Kate and Laura complain about how UX Debt is like a terrible gift from Past You that you now have to clean up. Kate tries to put a good spin on it, and Laura crushes all her dre...

User States from 2020-06-09T16:00

In this episode, Kate and Laura blather on about how you’re probably not doing nearly enough work to build UIs for every single possible state a user or product could be in. Because you...

Timeboxing from 2020-05-19T16:00

Kate and Laura take a break from getting almost nothing done to tell you how to get more done with timeboxing. Laura, of course, doesn't use it because she prefers simply doing nothing. 

...

The Three Phases of a Career from 2020-04-21T16:00

Kate and Laura really start to crack under the pressure as they offer advice about the three phases of your career: smartass, kickass, and badass. Mostly it's an excuse to say "ass" a lot. Like ...

Remote User Research from 2020-04-07T16:00

Kate and Laura continue to panic this week as they talk a bit about how remote user research is different from in person (besides being, you know, not in person) and also how everything is diffe...

Remote Design from 2020-03-24T16:00

In this week's episode, Kate and Laura yell about how to pretend you're still getting work done while you're actually searching online for toilet paper during a pandemic. Also, some tips about a...

People Doing Interesting Things from 2020-03-10T16:00

In this episode, Kate and Laura talk about a few interesting people who are doing interesting things and how we can apply some of their lessons to design. 

Drink Pairing: Chianti

Technical Literacy from 2020-02-25T17:00

In this episode, Kate and Laura insist that, while designers don't need to know how to code, they do need to learn every single other aspect of technology. So, you know. Good luck with that. Kat...

Story Telling for Designers from 2020-02-11T17:00

In this episode, Kate and Laura tell long winded stories about telling stories, bringing the drunken blathering to a whole new level. And no, it's nothing like the previous podcast Story Telling...

The ROI of Design from 2020-01-28T17:00

In the interests of clarity, this episode should be called "The ROI of shouting about design and also contradicting each other" but that wasn't as catchy. Kate and Laura shout about whether the ...

Problems with Agile UX from 2020-01-14T16:32:21

In this episode, Kate and Laura yell even more than usual about how hard it is to design things in environments that say they're agile (but probably aren't). 

Drink pairing: Shots! Prefer...

Advocating for UX from 2019-12-10T17:00

In this episode, Laura and Kate blather on about how Words Have Meanings and debate what on earth people mean when they say that they "advocate for UX within their organization." 

Drink P...

Unpacking Visual Design from 2019-11-26T17:00

Once again, Kate and Laura decide to talk endlessly about a visual medium. In this episode, they talk about what we mean when we talk about visual design, which is very slightly more interesting...

Tips for New UX Designers from 2019-11-12T17:00

In this episode, Kate and Laura attempt to give advice to new UXers (something neither of them has been since dinosaurs roamed the earth). Laura advocates violence, surprising nobody who has eve...

What We Learned from 2019-10-15T16:00

It's a totally arbitrary milestone! On this, their 99th episode, Kate and Laura pretend that they're capable of learning and argue about what's changed and what's stayed the same over the years ...

UX Education from 2019-10-01T19:14:25

In this episode, Laura's off yelling at clouds, and the notable Jess Ivins steps in to talk about learning, education and how to keep growing as a UX person. Jess says smart and helpful things w...

Requirements from 2019-09-24T16:00

In this episode, Kate and Laura yell about PRDs, MRDs, and FRDs which are things that nobody under 40 has ever heard of or cared about. They also talk about how PMs and UXers can never agree on ...

Troubleshooting from 2019-09-10T16:00

In this episode, Kate and Laura talk about absolutely nothing design related whatsoever. It's pretty much all just Laura whining about reinstalling Python and Kate asking if you've turned it off...

Tradeoffs from 2019-08-27T16:00

In this episode, Laura rants for several minutes about virtual keyboards, since apparently it's still 2008. Then they talk about car crashes and how to maybe not contribute to them with your stu...

Welcome Robot Overlords from 2019-08-13T16:00

In this episode, Laura whines that she doesn't have a robot army yet, and Kate gets distracted thinking about robot bartenders. Do robots podcast yet? Asking for a social media intern who has to...

Who Is a Designer? from 2019-07-23T16:00

For some horrible reason, Kate and Laura are beating the dead horse that is Everybody is a Designer...wait...NOBODY is a Designer...I mean...oh who the hell cares? Just tell me what we're drinki...

Design Doing from 2019-07-09T16:00

What's that? Kate and Laura are talking about doing things again? Well, beats the hell out of actually doing anything, I suppose. 

Drink Pairing: Dewars and soda 

Everything Ops is New Again from 2019-06-25T16:00

In this episode, Laura blathers on again about DevOps while Kate desperately tries to explain how any of this is relevant to designers. (Ed. note: It isn't!) They finally agree to yell at people...

How Long Will This Take? from 2019-06-04T16:00

An unintentionally long episode about time estimates that proves that time estimates are bullshit. Also, Kate talks about her favorite drink recipe. 

Drink Pairing: Old Fashioned

One Weird Trick to Piss Off Your Users from 2019-05-07T16:00

In this episode, Kate and Laura discuss the only thing they're really experts on: pissing people off. 

Drink Pairing: Light Beer

Don't Read the Comments from 2019-04-23T16:00

In this episode, Kate tries to talk Laura into caring about the podcast listeners. Hey, that's you! If you enjoy hearing people cackle about borderline abusive neglect, this is the episode you'v...

Should Designers Lead from 2019-04-02T14:34:14

In this episode, Kate and Laura discuss something (semi) topical. They argue about whether designers should lead and then of course somehow veer into what design even is anyway and it's pretty m...

Craft from 2019-03-19T16:00

In this episode, Kate and Laura argue about The Craft, which relates to neither witchcraft nor macrame owls, so honestly why do they even bother? Seriously though, tune in for 30 minutes of blat...

Motivation from 2019-03-05T17:00

In this episode, Kate and Laura talk about how to get and stay motivated in a design environment. In an ironic and completely foreseeable twist, I honestly can't be bothered to come up with some...

The World Where We Live from 2019-02-19T17:00

In this episode, Laura and Kate take on the world - specifically, a framework for making decisions that takes into account the fact that humans are bad at long vs short term decision making. You...

Should You Write a Book? from 2019-01-29T17:00

In this episode, Kate and Laura ask the important question: Should you make the same stupid mistake that Laura has made repeatedly? No. The answer is no. Also, what is wro...

Unicorn Hunting from 2019-01-15T17:00

In this episode, Kate and Laura complain about UX job descriptions and give people some suggestions about how to deal with them. TL;DR; There's nothing you can do about it so just ignore them. <...

Protect Your Users from Each Other from 2019-01-01T20:32:06

In this episode, Kate and Laura talk about how and why to protect your users from each other while they slowly lose what little faith they still had in humanity. Happy New Year. 

Drink pa...

Storyboarding from 2018-12-18T17:00

In this episode, Kate and Laura talk endlessly about visual things. Again. This time it's storyboards. Also, Laura apparently has something against Cleveland? And also the rest of humanity? Who ...

Whiteboard Challenges from 2018-11-19T17:00

In this episode, Kate and Laura talk about how to be better at whiteboard challenges if you can't avoid them entirely, which you can't, so just deal. 

Drink pairing: Wild Turkey

Build for Now from 2018-11-06T17:00

Once again, Kate and Laura try to pretend that being extremely lazy makes them good at their jobs. Whatever those jobs are. This episode is mostly just maritime puns and Laura whining about not ...

Detours from the Happy Path from 2018-10-23T16:00

In this episode, Kate and Laura get all metaphorical about basic task definition and flows. Also, they introduce a drinking game where you have to chug every time they say "task flow," so you're...

An Amateur Could Do It from 2018-10-09T16:00

In this episode, Kate and Laura barely conceal their terror that they could be replaced by people with no skills or abilities whatsoever at any time. For once, they're not wrong. 

Drink P...

Should We Be Nice to Tech? from 2018-09-25T15:00

In this episode, Kate and Laura, with a somewhat shocking lack of self awareness and irony, argue about whether they should be nicer to technology. Everybody they have ever met rolls their colle...

Task Flows from 2018-09-14T18:20:36

In this episode, Kate and Laura attempt YET AGAIN to describe a visual thing with words. So. Many. Words. They explain what a task flow is, why you should do it, roughly how to do it, and why yo...

Nuance from 2018-08-28T13:00

In this episode, Kate and Laura whine for 30 minutes about how people should make things simpler and less nuanced. Occasionally they veer dangerously close to debating the nature of truth, but p...

Choosing the Right Deliverables from 2018-08-14T13:00

In this episode, Kate and Laura talk about not wasting time making the wrong stuff. You'll be completely unsurprised that what sorts of deliverables you should make for your team depends entirel...

A UX Garden of Versus from 2018-07-29T04:10:15

In this episode, Kate and Laura talk about fights instead of fighting. Specifically, they bring up some of their least favorite examples of people comparing totally different methodologies again...

Data is Why We Can't Have Nice Things from 2018-04-17T16:00

In this episode, Kate and Laura UXplain GDPR (probably incorrectly) and talk about some good approaches to treating your users' data a little more respectfully. 

Drink Pairing: Vodka Mart...

Why Change Sucks from 2018-04-03T16:00

In this episode, Laura and Kate revisit the concept of Change Aversion and talk about why change is hard for users and what you can do to make it easier. 

Drink Pairing: California Zinfan...

Usability Testing Context from 2018-03-20T16:00

In this episode, Kate and Laura discuss how usability testing strategies may change depending on...wait for it...that's right, the context of the company and type of product. Drink every time th...

Figuring Out the Possible from 2018-02-13T17:01

In this episode, Kate and Laura argue about how understanding what you can do may affect what you want to do, which is exactly backwards from what they usually drone on about. 

Drink pair...

Designing Beyond the Screen from 2018-01-23T17:10

audio Block Double-click here to upload or link to a .mp3. Listen

2018 Resolutions from 2018-01-09T17:14

Happy New Year! In this episode, Kate and Laura talk about what they're probably not going to do differently in 2018, because honestly, who are we kidding? 

Drink pairing: Bottomless mimo...

B2B vs B2C from 2017-12-19T17:01

In this episode, Laura and Kate do not sing at you. YOU'RE WELCOME. 

Instead, they continue the discussion about different types of work environments, this time looking at how it's differ...

The 12 Days of UX | BONUS HOLIDAY EPISODE from 2017-12-15T17:00

In this episode, Kate and Laura decide to sing for some reason. 'Tis the season for assaulting your eardrums, apparently. Anyway, I would like to just preemptively apologize for this, and I prom...

When You Are Not Working on the Product from 2017-11-28T16:58

In this episode, Laura and Kate talk about how your job as a product manager or designer can vary based on how close you are to the company's business model. There's a framework, because of cour...

Starting Your Own Thing from 2017-11-14T16:52

In this episode, Kate and Laura give sketchy advice about starting your own freelancing or consulting business. Reminder: you should probably not take legal advice from drunk people on the inter...

Just Work from 2017-10-24T15:58

In this episode, Kate and Laura argue about a very specific kind of complexity. They talk about how some features can be complicated problems while others are "just work," and then argue about w...

Old Research Stories from 2017-10-10T16:01

In this week's episode, Kate and Laura reminisce about old research stories and how much better things were before. Ok, mostly they talk about what's still true of the things they learned in old...

Statistics are Bullshit from 2017-09-19T16:01

In this week's episode, Kate and Laura reveal that everything they've been saying has been a lie and they really think that statistics are lies. Ok, honestly, this is just them banging on about ...

Expertise from 2017-09-05T16:01

Kate's back! In this week's episode, Kate and Laura talk about what it means to truly be an expert in something, and how hard it can be to believe you are one. Laura admits to occasionally havin...

Working with Non-Designers from 2017-08-22T16:01

On this week's episode, Kate escapes from her cage, so Christina Wodtke valiantly takes her place to talk about how designers can talk to people who aren't designers. That's right. Two designers...

Complexity from 2017-08-01T16:00

In this episode, Kate and Laura overthink everything, as usual, and discuss how to take a feature that seems simple and be a total buzzkill by showing how complicated it really is. 

Drink...

The New UX Bestiary from 2017-07-18T15:30

Kate and Laura, having run out of actual topics, decide that designers need a new animal, now that unicorns have been stolen by big, private, profitless companies. This may be proof that Kate an...

Tips for Working with Teams from 2017-07-03T15:59

Kate and Laura begrudgingly tolerate each other for just long enough to tell you how to work better with other people. Also, there's some stuff about how people and teams change each other, but ...

A Few of Our Favorite Tools from 2017-06-13T16:00

After a few podcasts talking about things they don't like, Kate and Laura decide to be slightly more positive and discuss a few tools that make their work lives easier. Besides booze.

Dri...

What Makes a Tool Bad? from 2017-05-30T16:00

Kate and Laura discuss whether some commonly misunderstood tools and frameworks (Surveys? Agile?) are bad or just really misunderstood a lot of the time.

Drink Pairing: Shot of Jager

Stop Designing (and building) Everything! from 2017-05-09T16:01

In this episode, Kate and Laura go off on several tangents about why everything does not have to be designed and built from scratch by your organization. Seriously, you're not making artisanal, ...

Collaborative Design from 2017-04-25T16:05

In this episode, Kate and Laura fight about what it means to design things collaboratively and the ways in which everybody seems to screw it up. Hint: collaborative design does not mean everybod...

4 Possibly Useful Skills for Designers from 2017-04-04T15:18

Kate and Laura really don't like to be told what to do. That's why they get annoyed when people declare "Designers should really be able to..." In this episode, we discuss the pros and cons of d...

10 Bad Words from 2017-03-21T15:02

In this episode, Kate and Laura argue about terrible things they hear people say when building products. Apparently, there are words more triggering than "chatbot."

Drink Pairing: Dirty M...

Why You Should Care about the Business Model from 2017-03-07T17:00

In this episode, Kate and Laura give five reasons why everybody, even designers and researchers, need to understand how their products and companies make money. 

Drink Pairing: Margaritas...

Blind Spots from 2017-02-21T16:05

In this episode, Kate and Laura talk about the kinds of things people miss when building products, why that's bad, and how to avoid it.

Drink Pairing: Anything but Moonshine (which can ca...

Hot Takes from 2017-02-07T14:30

The hottest of takes on the most trivial of topics. Kate and Laura argue about the future of AR, chatbots, the on demand economy, and whether pattern libraries will finally put designers out of ...

Building Your Brand from 2017-01-24T14:00

In this episode, Kate and Laura talk about building a personal brand as a designer, and why in the name of all that is holy anybody in their right mind would want to do that. They have some vagu...

Hypothesis Tracker from 2017-01-10T15:14

In this episode, Kate and Laura discuss a tool and process for tracking the things you believe and getting better at predicting. The tool, predictably, is from Build Better Products. Which you s...

Rapid Fire, Part Deux from 2016-12-27T15:00

In this episode, Kate and Laura try and fail to tackle some typical UX questions in 2 minutes or less. Laura gives the most useful advice you will ever get about starting a new job. It's a short...

Advocating for the User from 2016-12-13T18:10

In this episode, Kate and Laura talk about picking the right users and advocating for them. Also, they explain why this is not entirely the designer's job. 

Drink Pairing: Mulled Wine

Making the User Map from 2016-11-29T14:00

In this episode, Kate and Laura plug their new book, Build Better Products, b...

Where Should You Work from 2016-11-08T21:06

In this episode, Kate and Laura discuss the pros and cons of doing UX work in agencies, big companies, and startups. This is a good one if you're trying to figure out where to go next. 

D...

Should You Build a Chatbot? from 2016-10-25T19:46

Kate and Laura discuss the difference between "building a chatbot" and "building a product that solves a need for a human." Also, we talk about how to decide which platform is right for somethin...

Sketching from 2016-10-10T15:45

In this episode, Kate and Laura talk about why sketching is useful and how to get better at it without being an artist. 

Drink Pairing: G&T & keep 'em coming

Music: The Future Soon...

Red Flags from 2016-09-26T15:35

In this episode, Kate and Laura talk about some of the red flags that can mean a project or a job is not a great place for doing good UX design work. 

Drink Pairing: Red Bull and Vodka Listen

Questions about Craft from 2016-09-13T16:00

In this episode, Kate and Laura completely fail to answer simple questions about UX. We do blather on for a bit about ourselves though, as usual. 

Drink Pairing: Craft brews - the more pr...

Delight from 2016-08-30T16:00

Kate and Laura dig in a little more on what "designing for delight" really means. They argue that most things designers find delightful just end up annoying users. 

Drink Pairing: Somethi...

Being Flexible vs Pushing Back from 2016-08-16T15:55

It's not always clear when you should stand up for yourself against clients or stakeholders and when you should do what is asked of you, even when you think it's a bad design decision. Kate and ...

UX Trends from 2016-08-02T15:45

Kate and Laura answer questions submitted by the fine UXers at Tradecraft. This week, we completely fail to tell the future of the UX. 

Music: The Future Soon by Jonathan Coulton

D...

The Best Advice We Were Never Given from 2016-07-19T16:00

In this episode, Kate and Laura talk about the advice we wish people had given us instead of making us learn things the hard way. We really don't like doing things the hard way. 

Drink Pa...

The Best Advice We've Ever Been Given from 2016-07-05T16:00

In this episode, Kate and Laura discuss the best advice that we've ever been given about life, products, and work in general. 

Drink Pairing: Ask someone else for advice on this

Mu...

What Is Good Design? from 2016-06-14T15:00

In this episode, Kate and Laura argue about what makes a design good and come dangerously near a few moral absolutes. 

Drink Pairing: Whatever you like best. Who are we to judge? 

...

What We Wish People Knew About Design from 2016-05-31T15:00

In this episode, Kate and Laura discuss the things that we wish people, including designers, knew about UX design. 

Drink pairing: Rum and coke

Music: The Future Soon by Jonathan C...

Maybe Is Not an Option from 2016-05-03T16:00

In this rapid fire episode, Kate and Laura try (and fail) to answer easy, yes or no UX questions. Maybe is not an option, nor is death. It's the antidote to "It Depends." 

Drinks: Screwdr...

Setting Design Priorities from 2016-04-19T16:00

You can't solve every problem for every user. That means you need to learn to prioritize your design changes. In this episode, Kate and Laura talk about how we think about priorities and the rea...

Answering the Unanswerable from 2016-04-15T19:09:49

In this episode, Kate and Laura talk about some of the unanswerable questions they get asked all the time like "What sort of research should  do?" and "What is wrong with my product?" Then we an...

Getting Creatively Unblocked from 2016-04-05T16:00

In this episode, Kate and Laura discuss why it's so easy to get blocked when doing "creative" work. We also offer a few, probably unhelpful, tips about how we personally get past the blockers. H...

On Jargon from 2016-03-22T15:00

In this episode, Kate and Laura complain about the overuse of UX-specific jargon and then totally contradict ourselves by explaining why we sometimes find it incredibly useful. Laura also compla...

Designing Your Design Space from 2016-03-08T16:23

In this episode, Kate and Laura talk about the different types of spaces in which design activities occur and fight about which are the best ones for which tasks. 

Drink Pairing: Scorpion...

Just Do What You're Told from 2016-02-24T04:00

Sometimes stakeholders or clients want things that you know will be terrible for their users. In this episode, Kate and Laura discuss how to handle bad feature or design requests and argue about...

When Stakeholders Want Pixel Perfect from 2016-02-11T18:33:57

Sometimes stakeholders refuse to look at any deliverables that aren't pixel perfect Photoshop mocks, which causes all sorts of problems for designers. In this episode, Kate and Laura explain why...

It Depends from 2016-01-26T14:42

You can never get a straight answer out of a designer. In this episode, Kate and Laura explain why designers like the phrase, "It depends" so damn much and what we can do to make it slightly mor...

Stop Arguing with Feedback from 2016-01-12T14:38

In this episode, Kate and Laura discuss how to take the feedback you asked for a little more graciously and maybe even benefit from it. Do not, in any way, think that this is a request for you t...

Stop Saying Users Don't Know What They Want from 2016-01-05T14:00

In this episode, Kate and Laura talk about the dismissive bastards who claim "users don't know what they want." In a surprising twist, they also give some decent advice about how to think about ...

Your Research Character from 2015-12-22T14:00

In this episode, Kate and Laura discuss the one weird trick to doing better customer interviews. Ok, it's not really a trick, but it is weird. When conducting research, interviewers often behave...

It's Not the Change They Hate from 2015-12-08T14:00

Users who care deeply about your product can get very angry when you make changes. Sometimes it's change aversion, and sometimes you seriously screwed something up. In this episode, Kate and Lau...

In Defense of Assholes from 2015-11-25T14:00

Just in time for Thanksgiving, a plea to consider the assholes in your life and workplace. Sometimes people who are hard to work with can be incredibly productive, useful members of teams. You c...

4 Things that Will Make You a Better UX Designer from 2015-10-06T13:30

In this episode, Kate and Laura discuss four things that will make you a better UX Designer. Learn why getting better at taking feedback and understanding business can help improve your career. ...

6 Things We Wish We Had Known from 2015-09-29T13:00

Kate and Laura talk about the things we wish we'd learned earlier in our careers as UX Designers. 

Music: The Future Soon by Jonathan Coulton

Drink Pairing: Brandy Alexanders 

The Worst Clients from 2015-09-24T02:10:01

In this episode, Kate and Laura talk about terrible clients (no, not by name. we're not committing career suicide just yet.) and how we can deal with them better as UX Designers. If you work wit...

Don't Be a UX Designer from 2015-08-13T05:04:09

In this episode, Kate and Laura bitch about some of the most annoying things about being a UX Designer and do everything in our power to keep you from becoming one. You'll thank us later. 

Storytelling for Entrepreneurs from 2015-08-05T20:15:51

In this very special hour long episode, Kate and Laura argue about how entrepreneurs and founders can tell their stories better by applying some very basic UX design techniques (like thinking ab...

Being Human Centered Humans from 2015-06-27T22:27:37

UX Designers can talk a great game when it comes to empathy and being Human Centered, but how well do you walk the walk? In this podcast, Laura and Kate discuss how you can use some of those Hum...

What is Wrong with Personas from 2015-06-02T23:45:37

Laura and Kate discuss the reasons that most UX personas are useless and how to fix them to make them actually worth doing. 

Intro Music: The Future Soon by Jonathan Coulton

Drink ...

Should Designers Learn to Code? from 2015-05-13T21:01:12

Kate has Strong Opinions about exactly how technical other designers should be. Laura mostly just humors her. 

Intro Music: The Future Soon by Jonathan Coulton

Drink Pairing: Manha...

The Five Things UX Designers Must Never Say from 2015-05-01T18:53:58

In this week's episode, Kate and Laura bitch about the stupid things people say during the design and research process and the terrible questions people ask their customers. No UXers were harmed...

What the Hell is a Product Designer, Anyway? from 2015-04-18T04:20:15

In this episode of What Is Wrong with UX, Kate and Laura argue about what the term Product Designer means and whether it's just a new word for the same job we've been doing for years. 

In...

C-FWOTs from 2015-03-23T23:38:54

Kate and Laura talk about C-FWOTs or Colossal Fucking Wastes of Time. What makes a design project a C-FWOT, and how can we avoid them? 

Intro music: The Future Soon by Jonathan Coulton Listen

Is There Such a Thing As a Junior Designer? from 2015-03-23T23:35:23

Kate and Laura fight about what makes a designer "senior" other than just years on the job and what that means for hiring people to your design organization. 

Intro music: The Future Soon...