In Retail, Sales Associates Matter the Most - Where We Buy #163 - a podcast by Where We Buy

Bob Phibbs is CEO of The Retail Doctor. He talks about how the true job of the retail salesperson is to make the customer feel like the most important person in the world.

James Cook is the director of retail research in the Americas for JLL. 

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Theme music is Run in the Night by The Good Lawdz, under Creative Commons license.

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