Building a Sustainable Business with Systems | Joanna Waterfall - a podcast by Why Service Design Thinking

Behind every successful business is solid backstage system that gives its customers a consistent experience and helps the business become sustainable in the long run. Joanna Waterfall, founder of Yellow Co, talks about how she implemented systems within her business from day one. 

Check out the Yellow Conference!

In the episode, Joanna references the book, The E-Myth Revisited.

Check out the show notes for more info!

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Special thanks to Monica Shriver of BraveMusician.com for this episode's theme music.

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