Podcasts by OrderUp - The Restaurant Ops Show
The OrderUp - Restaurant Ops Show is a podcast dedicated to restaurant operations. It is a mix of interviews with restaurant industry leaders, current events, and original content.
Further podcasts by Tommy Yionoulis and Erik Tversland
Podcast on the topic Wirtschaft
All episodes
78 - Interview With Sanjiv Razdan - President Of Americas And India At Coffee Bean And Tea Leaf from 2022-02-16T19:00:04
In this episode we interview Sanjiv Razdan - President of the America's and India for Coffee Bean and Tea Leaf. What I really enjoyed about this interview was learning about Sanjiv's career path....
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77 - Interview With Lee Sample - Lee Discusses How Qdoba Uses OpsAnalitica To Manage Food Recalls from 2022-02-08T00:00
In this episode we interview Lee Sample - this episode is a little different, we learn how Lee and Qdoba use the OpsAnalitica platform to manage food recalls. We specifically discuss the most recen...
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76 - Interview With Todd Woods - Owner Of Iceberg Drive Inn Herriman, Ut from 2022-02-01T00:00
In this episode we interview Todd Woods - Owner Of Iceberg Drive Inn Herriman, Ut. What I really enjoyed about this interview was learning about Todd's journey from successful multi-unit operator w...
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75 - Interview With Stephen Stoll - COO Of Restaurants For Maverick Hotels And Restaurants from 2022-01-25T00:00
In this episode we interview Stephen Stoll - Restaurants For Maverick Hotels And Restaurants. What I really enjoyed about this interview was learning about the challenges of running a 30,000 sqft r...
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74 - Interview With Audrey Hogan - COO Of Time Forge from 2022-01-19T00:00
In this episode we interview Audrey Hogan - COO Of Time Forge. What I really enjoyed about this interview was learning about the studies that Time Forge conducted on the labor crisis and the insigh...
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73 - Interview With Peter VanGurp - COO Of The Canadian Brew House from 2021-10-27T00:00
In this episode we interview Peter VanGurp - COO Of The Canadian Brew House. What I really enjoyed about this interview was learning about Peter's career path and some of the giant amazing brewery...
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72 - Interview With Betsy Hamm - CEO Of Duck Donuts from 2021-10-19T00:00
In this episode we interview Betsy Hamm - CEO of Duck Donuts. What I really enjoyed about this interview was learning about Betsy's career path from marketing guru at Hershey Park to the Top Job a...
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71 - Interview With Jeremy Julian - Founder Of Restaurant Technology Guys Podcast from 2021-10-13T00:00
In this episode we interview Jeremy Julian - Founder Of Restaurant Technology Guys Podcast and COO of CBS Northstar. What I really enjoyed about this interview was talking to another technology st...
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70 - Interview With Azim Saju - Founder Of HDG Hotels from 2021-09-10T00:00
In this episode we interview Azim Saju - Founder Of HDG Hotels. What I really enjoyed about this interview was learning about Azim's commitment to his employee and financial stakeholders. When yo...
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69 - Interview With Linda Roth - Founder Of Linda Roth PR from 2021-09-06T00:00
In this episode we interview Linda Roth - Founder Of Linda Roth PR. What I really enjoyed about this interview was learning about Linda's experience in the DC restaurant market. She actually opene...
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68 - Interview With Scott Gittrich - Founder & CEO Of Toppers Pizza from 2021-09-03T00:00
In this episode we interview Scott Gittrich - Founder & CEO Of Toppers Pizza. What I really enjoyed about this interview was Scott's passion for his pizza and how their business is booming right n...
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67 - Interview With Madhav Kasturia - Co - Founder Of ZFW Hospitality from 2021-08-31T00:00
In this episode we interview Madhav Kasturia - Co - Founder Of ZFW Hospitality. What I really enjoyed about this interview was learning about this hyperlocal fulfillment model. I absolutely love t...
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66 - Interview With Robert Foster - COO Virtelle Hospitality from 2021-07-27T00:00
In this episode we interview JRobert Foster - COO Virtelle Hospitality. What I really enjoyed about this interview was listening to Robert speak about ADD/Hyper Activity and how he keeps it check ...
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64 - Interview With Kieren Dwyer - CO Founder Of Charley St from 2021-07-23T00:00
In this episode we interview Kieren Dwyer - CO Founder Of Charley St. What I really enjoyed about this interview was listening to Kieren speak about launching their frozen line of plant based food...
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63 - Interview With Jake Lanning - Fresh Fry from 2021-07-20T00:00
In this episode we interview Jake Lanning - Fresh Fry. What I really enjoyed about this interview was listening to Jake speak to his role in removing obstacles in their growing business. Also, if ...
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62 - Interview With Salem Najjar - Founder Of Serve Hospitality Group from 2021-07-16T00:00
In this episode we interview Salem Najjar - Founder Of Serve Hospitality Group. What I really enjoyed about this interview was listening to Salem outline his plan to grow to fifty units and how mu...
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61 - Interview With Scott Kerchner - Opening GM Element Hotel in Asheville, NC from 2021-07-12T00:00
In this episode we interview Scott Kerchner - Opening GM Element Hotel in Asheville, NC. What I really enjoyed about this interview was listening to Scott speak about his theory on staffing by emp...
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65 - Interview With Jeff Sweetman - CEO Franchise Makeovers from 2021-07-09T00:00
In this episode we interview Jeff Sweetman - CEO Franchise Makeovers. What I really enjoyed about this interview was speaking with Jeff about our former employer Quiznos and what lead to their dem...
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60 - Interview With James Carso - Strategic Partners & Alliances at Netsurion from 2021-06-19T00:00
In this episode we interview James Carso - Strategic Partners & Alliances at Netsurion. What I really enjoyed about this interview was listening to James speak to the difficulties that some CIO's h...
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59 - Interview With Jon Squire - Co-Founder Of Card Free from 2021-06-17T00:00
In this episode we interview Jon Squire - Co-Founder Of Card Free a white label mobile ordering and card free payment solution. What I really enjoyed about this interview was listening to Jon tell ...
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58 - Interview With Danny Owen - Hotel GM from 2021-06-11T00:00
In this episode we interview Danny Owen - GM of the Country Inn and Suites in Abingdon, VA. What I really enjoyed about this interview was listening to Danny highlight how he worked his way up thro...
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57 - Interview With Mark Fowles - Co Founder Of Send Board And Yumbi from 2021-06-07T00:00
In this episode we interview Mark Fowles - Co Founder Of SendBoard and Yumbi. What I really enjoyed about this interview was listening to Mark speak about how his platform was able to reduce losses...
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56 - Interview With Karidas Tshintsholo - Co Founder Of Khula Agriculture from 2021-05-24T00:00
In this episode we interview Karidas Tshintsholo - Co Founder Of Khula Agriculture. What I really enjoyed about this interview was listening to Karidas about the challenges that these small subsist...
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55 - Interview With Elizabeth Baxter- CPO Torchy's Tacos from 2021-05-20T00:00
In this episode we interview Elizabeth Baxter, Chief People Office at Torchy's Tacos. What I really enjoyed about this interview was listening to Elizabeth talk so passionately about putting their...
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54 - Interview With Tony Montero- CEO Hai Hospitality from 2021-05-17T00:00
In this episode we interview Tony Montero, CEO of Hai Hospitality. What I really enjoyed about this episode is how Tony started in this industry at age 12 and how he has kept his passion for taking...
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53 - Interview With Robin Graf - COO The Lodge Of Four Seasons from 2021-05-14T00:00
In this episode we interview Robin Graf, COO The Lodge Of Four Seasons.
https://4seasonsresort.com/
To learn more about OpsAnalitica, Click Here: https://OpsAnalitica.com
52 - Interview With Rache Brand - Concept Strategist For Brands on the Rise from 2021-05-12T00:00
In this episode we interview Rache Brand, Concept Strategist for Brands on the Rise.
http://brandsontherise.com/
To learn more about OpsAnalitica Click Here: https://OpsAnalitica.com
51 - Interview With Todd McGuire - Founder Of Todd's Power Oats from 2021-05-06T00:00
In this episode we interview Todd McGuire, Founder of Todd's Power Oats. What I really enjoyed about this episode is how cool it was that Todd created these oats for him over a 15 year period and t...
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50 - Interview With John Tezak - Co Founder Of Tiiga Beverages from 2021-05-04T00:00
In this episode we interview Jeff Tezak, Co Founder of Tiiga Beverages. What I really enjoyed about this episode is how much Jeff's professional baseball career mirrored my stand-up comedy career.<...
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49 - Interview With Trevor Morones And Chef RL - With Control Point - 4:15:21, 4.23 PM from 2021-04-30T00:00
In this episode we interview Chef RL and Trevor Morones from Control Point. FYI: this is the longest episode we have ever recorded and we talk about a ton of stuff, there is also kitchen app. Chef...
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48 - Interview With Brian Hipsher - CMO Of Charley's Philly Steaks from 2021-04-26T00:00
In this episode we interview Brian Hipsher, CMO of Charley's Philly Steaks. What I really enjoyed in this interview was learning more how Marketing and Ops interact. Also, Brian has a great war sto...
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47 - Interview With Patrick Hilton - CEO Of Penguin Point Restaurants from 2021-04-22T00:00
In this episode we interview Patrick Hilton, CEO of Penguin Point Restaurants. What I really got out of this interview was Patricks excitement for the Penguin Point Brand and how they adapted to t...
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46 - Interview With Mario Rodriguez - Garcia - CEO Of Soldadera Coffee from 2021-04-19T00:00
In this episode we interview Mario Rodriguez-Garcia, co-founder of Soldadera Coffee. What I really took from this interview was the passion that Mario had for his product and how it was a sense mem...
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45 - Interview With Denon Moore - CEO Of The Urban Cookie from 2021-04-14T00:00
In this episode we interview Denon Moore. Denon is the CEO and Founder of the Urban Cookie. I think what I really connected with in this interview was Denon's experience hiring and working with fri...
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44 - Interview With Paul Baldasaro - CEO Of The Hickory Tavern from 2021-04-10T00:00
In this episode we interview Paul Baldasaro, CEO of The Hickory Tavern. I think the big highlight for me on this episode was hearing how important team and culture are to the Hickory Tavern and try...
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43 - Interview With Brett Ireland - CEO Of Bear Hill Brewing from 2021-04-09T00:00
In this episode we interview Brett Ireland, CEO of Bear Hill Brewing. Bear Hill Brewing owns brewery restaurants, they sell their beer across Canada, and they are currently distilling and aging spi...
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42 - Interview with Brendan Shaw & Jeff Davis from Zeto America from 2021-04-06T00:00
In this episode we speak with Brendan Shaw and Jeff Davis from Zeto America. Zeto America is an IoT company that works with companies to set-up IoT monitoring solutions around temp, humidity, and e...
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41 - Interview with Jonathan Horowitz - Founder of Convive Hospitality Consulting from 2021-04-02T00:00
In this episode we interview Jonathan Horowitz, Founder of Convive Hospitality Consulting. We have a great conversation about his new project and how he built a wine bar empire as a lawyer.
40 - Interview with JC Bae- Founder OffBlak Tea from 2021-03-31T00:00
In this episode we chat with JC Bae Co-Founder of OffBlak Tea. JC is the first of 3 Mechanical Engineers that I've interviewed in the last couple of weeks who started a a beverage company. What ar...
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39 - Interview with James Corwell - Certified Master Chef and CEO of Ocean Hugger Foods from 2021-03-26T00:00
In this interview we talk to Certified Master Chef James Corwell, founder of Ocean Hugger Foods. We learn about food sustainability, veggie based sushi, the potential upcoming food supply crisis as...
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38 - Interview with Alex Curley - COO at Palacios Murphy Hospitality from 2021-03-24T00:00
This is a great interview with Alex Curley, COO of Palacios Murphy. We talk about the pandemic, opening restaurants and hotels right now, and Alex has one of the best War Stories of the series, ba...
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36 - Interview with Taylor Bell - Cheif People Office for Riot Hospitality Group from 2021-03-03T19:12:22
In this episode, we interview Taylor Bell, Chief People Officer, for Riot Hospitality Group. We discuss Taylor's current position, how the pandemic has affected Riot, we also learn a lot about Tayl...
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37 - Interview with David Leonardo - CEO of Chilln Ice Cream from 2021-03-02T00:00
In this episode, we had a great conversation with David Leonardo the CEO of Chilln Ice Cream. They make a custom flavored nitrogen-cooled ice cream on the spot. They can actually dip your ice cream...
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35 - Interview with Julia Kessler - Co Founder of Nix and Kix Beverage Company from 2021-02-25T22:36:51
In this episode, we interview Julia Kessler, Co-Founder of Nix and Kix Healthy Sodas. We discuss going from tech to being in F&B. We discuss crowdfunding to raise money and government regulation. ...
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34 - Interview with Richard Bexon - Using Data to Drive Luxury Travel in Costa Rica from 2021-02-24T21:14:37
In this interview we speak with Richard Bexon from Namu Travel. Namu Travel is the number one luxury travel agency booking custom vacations in Costa Rica. In our chat, we discuss the following: da...
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33 - Interview with Steen Sellers - Restaurant Training, Sanitation Expert, and Ops Guru from 2020-07-15T00:00
In this episode we interview Steen Sellers, a training, sanitation, and operations guru. Steen is currently working in recruiting. https://www.linkedin.com/in/steen-sellers-6ab36b5b/
We s...
32 - Interview with Bob Dupree - Restaurant Playbooks Training Solutions from 2020-07-15T00:00
In this interview we speak with Bob Dupree, Bob has been designing training and training programs his whole career. Check out his latest venture at https://www.restaurantplaybooks.com/.
T...
31 - Contactless Payment Is Going To Be A Must Have An Interview With Laurent May From Ready from 2020-04-09T00:00
In this episode, we interview Laurent May from Ready To Pay. Laurent discusses the different contactless payment options that are available from their company. He gives you a sense of set-up times ...
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30 - Silicon Valley Big Money Is Trying To Trick Restaurant Operators Recap from 2020-02-20T00:00
In this podcast, I'm recapping this blog I wrote a couple of weeks ago about Silicon Valley Financiers and how they are scamming the restaurant industry.
Check out the original blog to se...
29 - Interview With Murk Maddock - Ops Services Guru from 2020-02-20T00:00
In this episode, I interview Murk Maddock. Murk is a 30 year plus industry veteran that has worked in all positions in the stores. He is now an Ops Services guru.
To learn more about OpsAn...
28 - How I Would Fix Subway - Part 2 from 2020-02-20T00:00
In part 2 of this two-part series. I will pretend that I'm the king of Subway and what I would do to fix the chain. I'm looking at this from the perspective that you are going to lose a majority of...
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27 - How I Would Fix Subway - Part 1 from 2020-02-19T00:00
In part 1 of this two-part series. I'm going to discuss what is happening at Subway right now from a very high level. I'm going to discuss some of the patterns that I saw in failing franchisees whe...
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26 -Jim Short - 30 Years in the Pizza Hut Organization from 2019-01-25T16:49:25
In this installment, we speak with industry veteran, and real veteran, Jim Short. Jim has been in the industry for over 30 years, most of that time working for Pizza Hut franchises. He started in t...
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25 - Shift Readiness Separates Great Restaurants From Good Enough Restaurants from 2018-06-29T00:00
In this podcast, we are exploring restaurant shift readiness as a concept and a philosophy. This is more of an audio blog. Here are the blog articles I mention in the podcast:
http://www...
24 - Michael Pullman - Scheduling Doesn't Have To Suck - 5:16:18, 6.39 PM from 2018-05-15T00:00
In this Episode we sit down with a partner of ours, Michael Pullman, with Zuus Dynamic Scheduling to have a quick conversation around their scheduling program and what are the challenges with labor...
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23 - Tom Missios - Restaurant Consultant From The Great White North from 2017-08-01T00:00
In this episode, we interview Tom Missios, a restaurant consultant specialing in helping his client's implement systems and controls, menu engineering and social media. We talk about Tom's career ...
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22 - Allison Housley - Owner Sputnik Denver from 2017-06-28T00:00
In this interview, we speak with Allison Housley, co-owner, of Sputnik Denver. Sputnik has been at the heart of the Denver music and art scene for over a decade. Learn more about Sputnik here:
21 - Chef Keith Jones - Renaissance Man from 2017-06-14T00:00
This is an interview with Chef Keith Jones. Keith and I have known each other since 1994 when I worked with him at The Metropolitan Club in Englewood Colorado. This is a great interview with Keit...
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20 - Rob Siegal - Really Know Your Customers And What They Want from 2017-02-22T00:00
In this interview, we talk with Rob Siegal who owns Trajectory Insights, a consumer marketing and branding firm. He talks about how brands use this information to make more informed decisions and ...
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19 - John Franke, Corp Chef, Building & Selling Restaurant Brands from 2017-01-03T00:00
In this episode, Tommy speaks with John Franke, Corporate Chef for Front Burner Restaurants. Front Burner Restaurants has gotten into the business of building restaurant brands, testing concepts, ...
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18 - Ian Garlic Discusses Digital Marketing And Social Media For Restaurants from 2016-12-26T00:00
In this weeks interview, we speak with Ian Garlic, a digital marketing guru. We discuss his experience in restaurants, his dad set up the mass distribution of Gyro's from Greece back in the 70's an...
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17 - Scott Turner Discusses Temp Monitoring And FSMA from 2016-12-04T00:00
This weeks interview is with Scott Turner, founder of Waresys. Waresys is a food safety and FSMA training company. Scott discusses how FSMA affects restaurants, the Food Code 2017 release, temp m...
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16 - George Tinsley II- Running Airport Restaurants is Hard Work from 2016-10-21T00:00
This episode we speak with George Tinsley II, G2. George is VP and Managing Director of Tinsley Family Concessions, they run restaurants in the Miami, Tampa, and Louisville airports. George's dad...
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15 - Wayne Humphrey COO Larkburger - Ready For Growth from 2016-10-17T00:00
This week we interview Wayne Humphrey, COO of Larkburger. Wayne speaks about how Larkburger is ready to start growing out of the state of Colorado. Wayne also speaks about food consistency across...
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14 - Islam Ahmed Passionate About Great Operations from 2016-10-14T00:00
In this episode we speak with Islam Ahmed, GM of the Pei Wei in Dulles Virginia. Islam speaks about his passion for running great restaurants, staffing, and the importance of building a service cu...
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13 - Corey Ward COO Tom and Chee From A Tent To The Shark Tank from 2016-10-07T00:00
In this interview, Erik speaks with Corey Ward, COO and one of the founders of Tom and Chee, the grilled cheese and tomato soup concept out of St. Louis. Corey talks about their humble beginnings ...
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12 - Tom Moxcey's Out Of The Box Thinking from 2016-09-19T00:00
This week's interview is with Tom Moxcey, former CEO of Rock Bottom, Old Chicago's and Charlie Browns. Tom talks about his amazing career starting in Boulder, CO in 1970 through today where he is ...
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11 - Here Is What Don Fox CEO Of Firehouse Is Working On from 2016-09-15T00:00
In this episode, Tommy Y interviews Don Fox CEO of Firehouse Subs. Firehouse has 1016 locations around the world. Don talks about his career path, what they are working on at Firehouse and the go...
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10 - Interview Doug Davis - COO And Founder Of The BEC Group from 2016-08-31T00:00
In this episode, I interviewed Doug Davis COO and one of the founders of the BEC Group. The BEC Group is a multi-unit franchisee of Zaxby's and Doug has been with the Zaxby's organization since th...
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9 - Interview Chef David Buchanan - Chef And Founder Of www.Chef-Resources.com from 2016-08-30T00:00
This is a great interview with Chef David Buchanan. David is a working chef at the Tulalip Resort Casino in Washington State. He is also the founder of the Chef Resources website, a site dedicated...
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8 - Interview Ari Weinzweig - Author, Restauranteur, Entreprenuer, Manufacturer from 2016-08-09T00:00
This episode, Erik Tversland, interviews Ari Weinzweig one of the operating partners of Zingerman's in Ann Arbor MI. Ari is a restauranteur and author. He is also a serial entrepreneur. Zingerma...
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7 - Interview Adam Frager Restauranteur POS Developer from 2016-07-28T00:00
Erik Tversland interviews Adam Frager owner of Blood and Sand and Death in the Afternoon in St. Louis. Adam is also a founder of a new POS company, Brigade Society, http://www.brigadesociety.com/....
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6 - Interview John Lewis Denver Food Group from 2016-07-22T00:00
This is an interview with John Lewis, owner of the Denver Food Group. John is an expert in helping chains develop customer focused menu strategies. Starting with the target market, customer, occa...
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5 - Due Diligence And Due Care from 2016-07-20T00:00
This is an audio blog episode that looks at the concepts of Due Diligence and Due Care and how they apply to restaurant management. This was based off of a blog written in November of 2015.
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3 - Interview Ryan Gromfin The Restaurant Boss from 2016-07-12T00:00
This podcast is an interview with Ryan Gromfin The Restaurant Boss. We ask Ryan the standard 5 questions of the OrderUp show. He tells a great story about Mel Brooks and we learn more about his n...
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2 - 5 Tips To Writing Better Line Checks from 2016-07-11T19:34:41
This show is an essay show, so it is doing a deep dive on one of my most popular blog posts with the same title. It explains some tips and tricks to writing more effective line checks. An effecti...
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1 - Intro To Podcast from 2016-07-11T19:32:09
This is a quick introduction to the OrderUp Restaurant Op's Show. It describes the kind of podcast we are producing.
To learn more about OpsAnalitica, Click Here: https://OpsAnalitica.com
4 - Sustainably Grow Your Restaurant’s Sales Through Better Operations from 2016-07-11T00:00
This is an essay podcast based off of a blog I wrote entitled The Only Way To Sustainably Grow Your Restaurant’s Sales Is Through Better Operations.
Check out the original post http://bi...