Podcasts by The Better Together: Customer Conversations Podcast

Team Liquid leverages powerful data analytics to become an esports legend from 2022-08-16T11:00

Team Liquid transforms the perception of data analysis by using it to train players and plan strategies for competitions where ultra-elite gamers vie for titles and millions in prize money.

Taronga’s app improves employee experiences and wildlife conservation (for HR and Cloud ERP) from 2022-07-19T14:00

Taronga Conservation Society Australia shares its digital innovation journey and Stax Staff experience app, essential to executing its vision and strategic goals across the entire organization.<...

Centrica helps its customers sell excess renewable energy (for Digital Supply Chain and Customer Experience) from 2022-06-16T12:00:21

Learn how Centrica is helping customers achieve net-zero emissions by 2050 with microgeneration as well as achieving its own net-zero emissions goals by 2045.

Timo Elliott, VP and global ...

Schnellecke creates a digital control tower for end-to-end transparency (for Digital Supply Chain) from 2022-05-18T12:00:22

Learn how a digital control tower serves Schnellecke customers and employees alike by monitoring logistics processes for a new level of customer service.

Tamara McCleary, CEO of Thulium, ...

Royal Greenland develops a trio of apps to serve the triple bottom line (for Digital Supply Chain) from 2022-03-17T10:00

Explore how fast, friendly apps drive Royal Greenland’s digital transformation. The fishing company is not only creating rapid value for its fishers and strengthening regulatory relationships, b...

energyOS leads the future of sustainable energy use with a data-driven platform (for Customer Experience) from 2022-03-16T23:56:32

The SAP industry cloud energyOS solution, eOS, helps utility providers create dynamic products & services so their mass-market residential and SME enterprise customers can more easily transition...

Leveraging data for smart and sustainable energy from 2022-02-14T12:00:11

Timo Elliott, VP and global innovation evangelist at SAP, and Stephen Kubicki, the CEO of energyOS, discuss the evolution of the traditional energy utilities landscape as well as the opportuniti...

The San Jose Sharks unify their data to bring their A-game to fans (for Customer Experience and Cloud ERP) from 2022-01-11T11:00

The spectator experience defines a large part of any sporting event’s success. Join us to hear how the San Jose Sharks turned to their data to keep fans entertained and engaged, by meeting their...

How data can deliver a superior B2C experience from 2022-01-11T11:00

Timo Elliott, VP and global innovation evangelist at SAP, and Neda Tabatabaie, Vice President, Business Analytics & Technology at San Jose Sharks, discuss why it’s essential to make customer dat...

The interconnection of regional hospital data from 2021-11-22T12:00

Tamara McCleary, CEO of Thulium, Prof. Dr. Norbert Frey, medical director of the Department of Cardiology, Angiology, and Pneumology at Heidelberg University Hospital, and Michael Byczkowski, gl...

Heidelberg University Hospital leverages data to save lives amidst a pandemic (for Customer Experience and Financial Management) from 2021-11-22T12:00

Find out what happened when Heidelberg University Hospital rapidly built a digital solution to provide its healthcare heroes with real-time data to manage equipment and facilities across 18 hosp...

Black Horse One applications are transforming equestrian sports in real-time (for HR) from 2021-10-18T17:00

Hear how Black Horse One built a suite of applications, including Spectator Judging® and eDressage™, that are merging technology with tradition to modernize and streamline processes that enhance...

The intersection of sports and technology from 2021-10-18T17:00

Tamara McCleary, CEO of Thulium, meets with Daniel Göhlen, CEO of Black Horse One, and Craig O’Shannessy, director of Brain Game Tennis, to discuss how technology and digital transformation impr...

Digital transformation as a means, not an end from 2021-09-21T10:00

Tamara McCleary, CEO of Thulium, sits down with Emmanuel Roland, chief digital and technology officer of Evernex, and Dr. Marcell Volmer, partner, and director of Boston Consulting Group, to dis...

Evernex uses a sustainable and sensible solution to extend the life (for Digital Supply Chain) of IT landscapes worldwide from 2021-09-21T10:00

Listen to how Evernex prioritized sustainability and longevity to help businesses manage their multi-vendor infrastructures in addition to providing support, and maximizing IT asset lifespan. Pl...

Experience is everything, and moments matter from 2021-07-20T14:20:12

Tamara McCleary, CEO of Thulium, welcomes Max Mueller, CEO of DAIMANI, and Kevin Jackson, CEO of GC GlobalNet, to discuss the digital transformation of customer experiences, and how technology m...

DAIMANI leads the way with a solution that delivers a friction-free VIP hospitality experience (for Spend Management, Customer Experience, and Cloud ERP) from 2021-07-20T14:20:12

See how DAMIANI created the first B2Me global platform for VIP hospitality packages and learn how they’re converting customer service into premium, personalized experiences. Plus, GlobalNet shar...

Flexso automates HR processes to increase hiring, accuracy, trust, and transparency (for HR) from 2021-06-22T16:21:17

Hear how artificial intelligence (AI) inspired Flexso for People to create an innovative platform that enables recruiters, candidates, and employers to find the best talent, reduce resources, an...

The reinvention of HR for today and beyond from 2021-06-22T16:21:17

Tamara McCleary, CEO of Thulium, interviews Tom Mentens, HR transformation consultant at Flexso for People, and David Pierre, partner at Flexso Digital, to explore how AI improves HR functions, ...

A complete view of asset and facility performance from 2021-05-26T14:00

Tamara McCleary, CEO of Thulium, is joined by Oz Rodriguez, head of Product Go-to-Market Strategy at Lloyd's Register, and Dr. Ganapathi Pulipaka, chief data scientist and technical lead at Acce...

Lloyd's Register uses a predictive solution to deliver next-level asset insight and risk mitigation (for Digital Supply Chain and Cloud ERP) from 2021-05-26T14:00

Discover how Lloyd’s Register became a global leader in infrastructure safety and performance. Accenture joins the conversation to discuss what it means to have a full view of asset, facility, e...

FARYS and Capgemini improve water management with efficient, sustainable operations (for Digital Supply Chain and Cloud ERP) from 2021-04-26T04:00

Listen to FARYS and Capgemini share how they achieve a triple bottom line. They share how with the right technologies, companies can now meet their social, environmental, and financial goals. Ta...

The world becomes a better place with technology from 2021-04-26T04:00

Tamara McCleary, CEO of Thulium, talks to Inge Opreel, Directiemanager ICT at FARYS, and Kevin De Wilde, project manager at Capgemini, about how technology and sustainability are driving impactf...

A data-driven strategy across major projects from 2021-03-23T03:00

Charlie Davies, strategic growth manager at Costain Group PLC, and Richard Benson, director of Intelligent Technologies for SAP at Deloitte, examine why uniting data improves visibility and deci...

Costain Group PLC and Deloitte unify data to improve processes and reduce costs and emissions (for Cloud ERP) from 2021-03-23T03:00

Hear how Costain Group PLC partnered with Deloitte to leverage digital solutions for unifying data, optimizing productivity, using taxpayer funds efficiently, and becoming more sustainable.

The fast track for meaningful change from 2021-02-09T05:00

Tamara McCleary, CEO of Thulium, Achim Löbke, head of Architecture and Optimization at Uniper; László Gergely, international project manager at Uniper; and Dr. Mark van Rijmenam, founder of Mavi...

Uniper fast-tracks innovation with automation from the plant, to the field, to the back office (for HR and Cloud ERP) from 2021-02-09T05:00

Hear how Uniper is streamlining scheduling, maintenance, and desktop support with robotic process automation to drive massive potential across the entire business. Plus, Mavin discusses the poss...

The need for business innovation from 2021-01-05T05:00

Tamara McCleary, CEO of Thulium, brings together Mike Cook, PhD, IIoT collaboration manager at Endress+Hauser Digital Solutions, and Theodora Lau, founder of Unconventional Ventures, to examine ...

Endress+Hauser leverages data to pivot and become a digital solutions company (for HR and Cloud ERP) from 2021-01-05T05:00

Look at how a pivot toward becoming a digital solutions business empowered Endress+Hauser to capture and monetize data better to spark innovation. Plus, Unconventional Ventures discuss the possi...

Delight in every byte from 2020-12-04T19:24:27

Tamara McCleary, CEO of Thulium, welcomes Mustafa Mustafa, senior director of Analytics and Technical Shared Service, at Ferrara, and Cyril Coste, founder and executive coach at Digital and Grow...

Ferrara grows its brand by responding to customers with real-time insights (for Digital Supply Chain and Customer Experience) from 2020-12-04T19:24:27

Dive into the meaning and power of real-time insights and find out why iconic candymaker Ferrara, along with Digital and Growth, believe achieving it matters to the entire business. 

Tama...

Better Together: Customer Conversations #2 Realizing Renewable and Sustainable Solutions from 2020-11-03T05:00

Realizing Renewable and Sustainable Solutions: Improving ROI while protecting the environment. Today’s Triple Bottom Line puts people, profits and the planet on equal footing. Listen as  Hanno Scho...

Intelligent ERP: Standardization, Automation and the Bottom Line from 2020-10-06T10:00

Standardization and automation on Intelligent ERP can boost your business· bottom line · if you can make the case to your entire organization. This episode, our experts focus on the practical pr...

The free flow of data throughout the organization from 2020-10-06T00:00

Tamara McCleary, CEO of Thulium, hosts Jason Taylor, VP of Global Digital and Innovation at Gates Corporation; Nathan Williams, practice director of SAP Platform Technologies at NIMBL; and Chuck...

Gates Corporation and NIMBL add smart technology to existing manufacturing machinery (for Digital Supply Chain) from 2020-10-06T00:00

Hear how Gates Corporation and NIMBL are driving industrial innovation and breaking down data silos for end-to-end equipment insights. Plus, hear from Net Future Institute about the opportunitie...

Reimagining Human Resources for the Future of Work from 2020-08-12T10:00

Human Resources is all about helping employees feel connected, supported, empowered and engaged. When your home is also your office, and the news is getting more ...

Intelligent Spend Management and the Future of Procurement from 2020-07-29T10:00

Spend management and procurement were deeply affected by the global pandemic. Our guests explore how intelligent spend management can redefine these roles for a v...

Why Employee Experience Matters in a Work at Home World from 2020-05-14T10:00

Employee experience is a crucial component of a successful business, and one that’s under the spotlight in our current work-from-home world. Our expert guests exa...

The Future of Automation: Intelligent ERP from 2020-04-16T11:00

With intelligent ERP as a foundation, businesses can use AI, machine learning and RPA to automate processes, increase efficiency, and focus workers on more valuab...

Find the Hidden Data Treasure in Your Business with Intelligent Analytics from 2020-04-02T13:00

Your organization is sitting on buried treasure. There are precious insights to be extracted from organizational data, and used to guide your business to new leve...

Intelligent ERP: The Foundation of Digital Evolution from 2020-03-19T10:00

Businesses need an integrated, holistic vision of their operations to succeed in the digital age. Legacy ERP solutions can block communication, collaboration, and...

Say What? How CPaaS Improves Customer Experience&Business Operations from 2020-03-02T18:48:09

Modern consumers demand a seamless communication experience across channels and devices. Businesses need a communication strategy — and the right tech to support ...

How Data Drives Exceptional Customer Experience from 2020-01-29T13:00

Customer experience is too important to leave to chance. It takes strategy, planning, people and technology to exceed customer expectations.

This episode, Tamara McCleary is joined by CX e...

Digital Supply Chain - The Secret Weapon for CX from 2019-11-21T11:00

How can businesses use technology to transform the supply chain -- and why should they bother in the first place? Experts Ronald Van Loon and Richard Howells spin a story that ranges from a coff...

Driving Business Value with the Internet of Things from 2019-07-10T12:00

The Internet of Things has the potential to revolutionize business. But realizing the full potential of IoT technology requires strategy, intelligence, and insigh...

Building a Supply Chain Strategy for Industry 4.0 from 2019-06-26T12:00

Visibility into the supply chain is crucial for businesses to improve efficiency, use data more effectively, and even identify new potential revenue streams. What...

Boosting Business Intelligence with Customized Analytics Solutions from 2019-06-12T11:00

Business users today have specific needs for analytics insights, no matter which application they are using. This podcast discusses how modern customizable analytics solutions can provide those ...

Customer Experience and Engagement in the Age of Distraction from 2019-05-29T11:00

Technology is enabling businesses to collect, store and synthesize ever more customer data. How can industry leaders use that data to enrich customer engagement a...

Intelligent Enterprise: Connecting Islands of Innovation from 2019-05-13T19:10:05

Most businesses have siloed departments that are pursuing digital transformation independently, creating “islands of innovation” throughout the enterprise. This e...

The Future of Data and Analytics from 2019-04-30T20:56:40

This podcast discusses how artificial intelligence and machine learning technologies are augmenting and transforming analytics in simplifying access to critical i...