Podcasts by The Fan Engagement Pod

Fan Engagement Index 2020/2021 Special! from 2022-02-24T13:03

It's a Fan Engagement Index 2020/2021 season special. As well as running down the table from 92 to 1, we chat with special guests including club CEOs, directors, supporters' trusts and fan group...

The midst of a crisis for fans: Adam Keely from Push The Boundary (Oldham) from 2022-01-18T17:10:19

This episode takes a stark look at what it's like in the middle of a crisis with Adam Keely from Oldham Athletic activist group, Push The Boundary. It was recorded in mid-December, before the ow...

Making strategy work on the ground with Geoff Wilson - from 2021-11-16T17:57:53

This week we’re chatting with Geoff Wilson, expert in engagement at a strategic level across sports businesses and organisations.

He’s the owner of Geoff Wilson Consultancy, which focu...

Creating new traditions with Anwar Uddin/Fans for Diversity from 2021-11-09T17:04:59

This week we’re chatting about access to and diversity in football with Anwar Uddin, who heads up the Fans for Diversity project for the Football Supporters Federation.

Anwar’s one of ...

What role for activists in change? Andrew Foster, activist & Bradford Bulls fan from 2021-11-02T17:00:50

This week we’re stepping back into the sport of Rugby League, in a chat with fan activist and Bradford Bulls fan, Andrew Foster. 

Andrew is a keen student and lover of the game, a...

Spectatorship with Marco Sansoni from 2021-10-19T17:33:10

Marco Sansoni is an expert in the role of spectators in sports events, steeped in expertise in both Fan Experience and Fan Engagement. He’s a former Senior Advisor to the World Cup in Brazil, wo...

Get Connected: Leigh Pomlett, Chairman/Owner Walsall FC from 2021-10-12T16:00:51

Welcome to the Fan Engagement Pod. This is the Fan Engagement Chat, where we hear about someone’s approach to Fan Engagement.

This week we chat with Leigh Pomlett, Chairman and owner o...

Did They Ask The Fans #4: Seb White, Mundial/Hampton & Richmond Borough FC from 2021-10-05T11:56:39

Seb White is from Mundial. Seb is a fan and director of Hampton & Richmond Borough FC, but also still holds a candle for Yeovil Town FC, the club he was born into supporting.

Go t...

Bas Chat #6 Surveying & Questionnaires from 2021-09-28T11:00:48

Surveying & Questionnaires: How to do it

Definition: a method of data collection where a sample is taken from the population and researched via a standardized ques...

Did They Ask The Fans #3: David Evans, Labour Party General Secretary from 2021-09-21T11:55:27

This week it’s Labour Party General Secretary and Chester fan and activist, David Evans.

He tells us all about how he fell in love with the club off the back of a 0-0 draw at Aldershot...

I can't help falling in love: David Evans, Labour Party General Secretary from 2021-09-21T11:55:27

This week it’s Labour Party General Secretary and Chester fan and activist, David Evans.

He tells us all about how he fell in love with the club off the back of a 0-0 draw at Aldershot...

Supporter Liaison Officer: Not just an add-on. Stuart Dykes from SD Europe from 2021-09-14T04:00:24

Episode 61 is with Stuart Dykes from SD Europe’s Supporter Liaison (SLO) Project. SD Europe is one part of the legacy of Supporters Direct, and works across Europe with clubs, fans, leagues and ...

Education, education, education: Steve Wignall, Marching Out Together from 2021-09-07T04:00:15

Episode 60 is a Fan Engagement Chat with Steve Wignall, Chair of Marching Out Together, the group for LGBT+ fans of Leeds United. You can find them at ??Listen

Back on the 7th September from 2021-08-06T13:51:59

We’re taking a break until 7th September. You can catch up on 59 episodes of the Fan Engagement Pod, including Did They Ask The Fans, and Bas Chat via your favourite podcast app, search Fan Enga...

Bradford City's Ryan Sparks on communicating difficult decisions & building for the future from 2021-07-27T04:00:50

Welcome to the Fan Engagement Chat, the episode of the Fan Engagement Pod where we hear about someone’s approach to Fan Engagement. 

This one’s with Ryan Sparks, CEO of Bradford C...

International fans: how much do they really matter? from 2021-07-20T04:00:44

Welcome to the Fan Engagement Chat, the episode of the Fan Engagement Pod where we hear about someone’s approach to Fan Engagement. 

Abhishek Singh runs the Arsenal Naigpur Suppor...

Ryan McKnight: Thinking about fans from 2021-07-13T04:00:30

This is a chat with Ryan McKnight, CEO of the North of England Football Academy, former Stockport County CEO and adviser to a whole series of clubs, and ex-editor of FC Business Magazine.

Jonathan Bradley from Bang The Table (online engagement specialists) from 2021-07-06T04:00:15

Welcome to the Fan Engagement Chat, the episode of the Fan Engagement Pod where we hear about someone’s approach to Fan Engagement. 

Recorded in March 2021, this is a chat with Jo...

Bas Chat #5: Fan Journey Mapping from 2021-07-02T04:00:51

The latest Episode of BasChat, with Bas Schnater and Kevin Rye, focuses on Fan Journey Mapping. 

We’ve provided a breakdown of the steps to take, some resources to do it, and some...

Darren Bernstein: re-creating Fan Engagement at Bury AFC from 2021-06-29T04:00:42

Recorded in Jan 2021, this is a chat with Darren Bernstein, Director of Bury AFC. Darren was previously in a number of senior Marketing & Communications roles at The EFL, FA, and British Squ...

Paul Cox: Fan Engagement in US Soccer from 2021-06-22T04:00:11

The Fan Engagement Chat is where we hear about someone’s approach to Fan Engagement. 

Recorded in Jan 2021, this interview is a conversation with US football (Soccer) activist, Pa...

#2 Did They Ask The Fans? Did they heck! Simul Sports/Ex-Cardiff Julian Jenkins from 2021-06-17T04:00:19

This week Sports Marketing Guru Tim Crow and TFE's Kevin Rye chat with Julian Jenkins, whose Simul Sports Group recently put in a bid for Wigan Athletic, and is looking to buy - and radically ch...

A man with purpose on his mind: Jacob Naish from Right to Dream Group from 2021-06-15T04:00:20

Welcome to the Fan Engagement Chat, the episode of the Fan Engagement Pod where we hear about someone’s approach to Fan Engagement. 

Until recently, Jacob Naish was Commercial Dir...

How Exeter finished top of the 19/20 Fan Engagement Index from 2021-06-08T04:00:32

Welcome to the Fan Engagement Chat, the episode of the Fan Engagement Pod where we hear about someone’s approach to Fan Engagement. 

This week we hear from Nick Hawker, Chair of t...

Leaders who listen: Howard Krais, ex-Intl Assoc of Business Communicators from 2021-06-01T04:00:41

Welcome to the Fan Engagement Chat, the episode of the Fan Engagement Pod where we hear about someone’s approach to Fan Engagement. 

This episode is a chat with Howard Krais, form...

Listening to fans online - Scott Goodacre from 2021-05-25T04:00:58

Scott Goodacre runs The Online Rule, which publishes The State of Football Social Media (new edition out now), which examines the use of social media by football clubs globally, and thought to b...

Fan Engagement Index 2019/2020: Rising Rovers from 2021-05-18T04:00:40

Welcome to the Fan Engagement Chat, the episode of the Fan Engagement Pod where we hear about someone’s approach to Fan Engagement. This episode takes a look at the fastest risers in the Fan Eng...

Launching 10/05/21: Did They Ask The Fans? from 2021-05-10T17:31:34

We're launching a new episode of The Fan Engagement Pod called Did They Ask The Fans, and the first one drops on 10/05/21. Sports Marketing guru Tim Crow and me, Kevin Rye from Think Fan Engagem...

Launching 10/05/21: Did They Ask The Fans? from 2021-05-10T17:31:34

We're launching a new episode of The Fan Engagement Pod called Did They Ask The Fans, and the first one drops on 10/05/21. Sports Marketing guru Tim Crow and me, Kevin Rye from Think Fan Engagem...

Back next week with a Fan Engagement Index Special! from 2021-04-27T08:35:09

The Fan Engagement Pod is taking a short break this week, but will return for the launch of the Fan Engagement Index for 2019/2020 season next Wednesday 5th May.

Support this show Listen

Sports Marketing & Fan Engagement with Tim Crow from 2021-04-20T04:00:13

Episode 43 of the Fan Engagement Pod is a very timely chat with former CEO of sports marketing firm Synergy Global, Tim Crow. He now does a variety of things, including advising other sports, br...

Standing up for matchgoing fans: The FSA's Amanda Jacks from 2021-04-13T04:00:14

Episode 42 of the Fan Engagement Pod is a chat with Amanda Jacks. Since 2008, Amanda has been been working to improve the treatment of matchgoing fans in England & Wales for the Football Sup...

Bonus Episode! Fiona Green on her new book! from 2021-04-08T04:00:14

Episode 41 of the Fan Engagement Pod is a bonus episode, with Fiona Green from sports industry data experts Winners, chatting about the new edition of her book, Winning with Data, published by R...

Fan Engagement at the coalface: EPL to National League from 2021-04-06T04:00:34

Episode 40 of the Fan Engagement Pod is a bit of a special one. We’ve gathered together five fan facing communications, media and social media managers and officers from clubs in the Premier Lea...

Le Golf National's Chris Addison - loyalty & other leisure pursuits from 2021-03-30T04:00:18

Episode 39 of the Fan Engagement Pod is a chat with Christopher Addison from Le Golf National in Paris, where he holds a customer experience and marketing role. He has also studied sport and man...

All change: it's BasChat #4 from 2021-03-25T05:00:44

Episode 4 of BasChat is a bit of a departure, but for a reason. It’s the last one in its current format. As you’ll hear in this episode we’re going to be changing things around a little bit, and...

Being a fan on the board: Dave Matthews Jones, Cambridge Utd FC from 2021-03-23T05:00:21

Episode 38 of the Fan Engagement Pod is a chat with Cambridge United Director, Dave Matthews Jones. Dave is the director elected by fans, via the Cambridge United supporters’ trust, Cambridge Fa...

The FSA's Ashley Brown. What it's like on both sides of the fence from 2021-03-16T05:00:41

Episode 37 of the Fan Engagement Pod is a chat with the Football Supporters Association’s Ashley Brown. 

Ashley led the fan takeover of Portsmouth FC in 2013, and was a director u...

Cheltenham Town: Has Covid transformed engagement from 2021-03-09T05:00:39

Episode 36 of the Fan Engagement Pod is a chat with Cheltenham Town Media Manager, Richard Joyce and Associate Director Murry Toms.

Like many clubs of their size and level, they don’t ...

Man in the Middle: The FA's Andy Ambler from 2021-03-02T05:00

Welcome to Episode 35 of the Fan Engagement Pod, a chat with the person responsible at The FA for relationships with The Football Supporters Association, as well as clubs and others, Director of...

Man in the Middle: The FA's Andy Ambler from 2021-03-02T05:00

Welcome to Episode 35 of the Fan Engagement Pod, a chat with the person responsible at The FA for relationships with The Football Supporters Association, as well as clubs and others, Director of...

Portsmouth's Mark Catlin: Football isn't a secret society from 2021-02-16T05:00:51

Welcome to Episode 33 of the Fan Engagement Pod, a chat with another Mark, this time Mark Catlin the Chief Executive of Portsmouth FC. Mark is someone I don’t need to persuade of the merits of o...

Portsmouth's Mark Catlin: Football isn't a secret society from 2021-02-16T05:00:51

Welcome to Episode 33 of the Fan Engagement Pod, a chat with another Mark, this time Mark Catlin the Chief Executive of Portsmouth FC. Mark is someone I don’t need to persuade of the merits of o...

Trump & Borussia Dortmund? It's Bas Chat #2 from 2021-01-28T05:00:05

In this episode, we chat about how to ensure that insight from the fans is part of how you work with your commercial partners. Not as some kind of necessary evil, or a brake on something, but as...

Fan-activism that engages the club with Niamh O'Mahony from 2021-01-19T05:00:23

This episode is a chat with Niamh O’Mahony, Secretary of the Irish Football Supporters Network, and one of the two representatives of fans on the FAI (Football Association of Ireland) Council. S...

Fan Engagement Pod Returns 19/01/21 from 2021-01-18T11:31:58

The Fan Engagement Pod returns tomorrow, 19/01/21. Don't forget Bas Chat, the last Thursday of every month.

Support this show Listen

Fan Engagement Pod Returns 19/01/21 from 2021-01-18T11:31:58

The Fan Engagement Pod returns tomorrow, 19/01/21. Don't forget Bas Chat, the last Thursday of every month.

Support this show Listen

How to convert emotion into income with Brøndby IF's Troels Johnsen from 2020-12-01T05:00:17

Welcome to Episode 28 of the Fan Engagement Pod. This episode is back to a chat with a guest about their experience and perspective on Fan Engagement, with an old friend of mine from my days wor...

Bas Chat #1 from 2020-11-26T05:00:34

In this episode, we have a chat about Bas’s view on data breadcrumbs, where it segways with relationships, about a natty new activation between Budweiser and US women’s soccer, Bas’s take on the...

Being a fan and a professional in Fan Engagement : Matt Cecil, Wycombe Wanderers from 2020-11-24T05:00:37

Episode 26 of the Fan Engagement Pod is a chat with Wycombe Wanderers Head of Media, Matt Cecil. 

We looked at whether being a fan of a club like him is beneficial in roles like h...

New Episode Bas Chat - Lands on 26/11/20! from 2020-11-23T16:06:05

Welcome to a new, monthly episode of the Fan Engagement Pod which we call Bas Chat, where Kevin Rye and new co-host, Bas Schnater, go into more detail about Fan Engagement, tapping into Bas’s va...

Special: Paul Musa from What The Footie & Kevin Rye, Fan Insights from 2020-11-10T05:00:42

Welcome to Episode 24 of the Fan Engagement Pod, and this is a bit of a special: it’s a pretty free-ranging conversation between myself and Paul Musa, who runs the What the Footie podcast, with ...

Football Activism with Niall Couper, Amnesty International & AFC Wimbledon from 2020-11-03T09:10:06

We return this episode to football activism, in a chat with Niall Couper, Head of Media, PR and Supporter Communications for Amnesty International UK, playing an important role to promote activi...

No nonsense Fan Engagement with Julian Tagg, President, Exeter City FC from 2020-10-27T05:00:51

Episode 22 of the Fan Engagement Pod is with Julian Tagg, Club President and Director of External Affairs at Exeter City FC - the club that finished top of the first Fan Engagement Index in 2019...

Fan Engagement is good for the bottom line with Shaun Lockwood, Doncaster Rovers from 2020-10-20T04:00:09

If you ever wanted to understand what the business case for Fan Engagement is, listen to this interview with Shaun Lockwood, Group Head of Marketing and Communications at Club Doncaster (which i...

Strategy, leadership & being effortless, with Ben Kensell, COO, Norwich City FC from 2020-10-13T04:00

This episode is with Ben Kensell, Chief Operating Officer of Norwich City FC, and former Commercial Operations Controller at Arsenal, and then Chief Commercial Officer at Charlton Athletic. This...

Cut-through & sincerity with Damian Irvine, Ebbsfleet Utd from 2020-10-06T04:00:57

This episode has something for everyone at every level of sport, an absolutely fascinating chat with CEO of Ebbsfleet United FC, Damian Irvine. He started out in sport with an existential challe...

Covid Crisis Campaign Special: Damian Collins MP from 2020-10-01T04:00:49

This is a special episode, a chat with the former Culture, Media and Sport Select Committee Chair, Damian Collins MP, who represents Folkestone and Hythe in the UK Parliament. It focuses on the ...

Covid Crisis Campaign Special: Damian Collins MP from 2020-10-01T04:00:49

This is a special episode, a chat with the former Culture, Media and Sport Select Committee Chair, Damian Collins MP, who represents Folkestone and Hythe in the UK Parliament. It focuses on the ...

Part 2: Digital Fan Engagement & more with Mario Leo, CEO, Result Sports from 2020-09-29T04:00:05

Episode Seventeen of the Fan Engagement Pod is in two parts, and is a conversation with Mario Leo, CEO of Result Sports, a Platform for Digital Media in Sports. He’s also a UEFA Grow Mentor, and...

Gavin Megaw, ex-EFL, MD, Corporate & Brand, Hanover Communications from 2020-09-22T04:00:43

This one’s a bit special, and is with Gavin Megaw, Managing Director, Corporate and Brand at Hanover Communications in London, and former Director of Marketing & Communications with the EFL ...

Gavin Megaw, ex-EFL, MD, Corporate & Brand, Hanover Communications from 2020-09-22T04:00:43

This one’s a bit special, and is with Gavin Megaw, Managing Director, Corporate and Brand at Hanover Communications in London, and former Director of Marketing & Communications with the EFL ...

Alan Russell, CEO, Supporters Direct Scotland from 2020-08-31T09:31:12

Alan Russell is Chief Executive of SD Scotland - which has looked after supporters' trusts in Scotland since 2001, and also runs the Scottish Football Supporters Network, the voice of Scottish f...

Alan Russell, CEO, Supporters Direct Scotland from 2020-08-31T09:31:12

Alan Russell is Chief Executive of SD Scotland - which has looked after supporters' trusts in Scotland since 2001, and also runs the Scottish Football Supporters Network, the voice of Scottish f...

Liam Scully, CEO of Lincoln City FC from 2020-08-25T05:30:19

This episode features Liam Scully, Chief Executive at Lincoln City FC. Liam arrived just as the club re-entered the EFL after a prolonged spell in the National League, and I'd advise revisiting ...

Ryan Sparks, Director of Comms & Commercial Bradford City AFC from 2020-08-18T06:30

This is a really insightful chat with Ryan Sparks, Director of Communications & Commercial at Bradford City AFC.

Ryan's background is in Rugby League, having worked for both Feathe...

William Gaillard, ex-UEFA, now Burson, Cohn & Wolfe from 2020-08-11T07:15:26

This episode is a conversation with William Gaillard, until 2015 the Director of Communications & Public Affairs at UEFA. He is now a Senior Adviser at Burson Cohn & Wolfe, and also advi...

Bas Schnater, Fan Engagement Consultancy from 2020-08-04T08:49:53

This episode is a chat with Bas Schnater. Until recently Bas worked for AZ Alkmaar in his native Netherlands, and is well regarded in the field. He's outspoken about the need to place the fan at...

Maidstone United (and CA Brive RUFC) co-owner, Oliver Ash from 2020-07-28T09:29:26

This episode features Oliver Ash, co-owner of Maidstone United FC. He also co-owns Brive Rugby Union club in France, and lives just outside Paris.

I first met Oliver a few years ago, a...

Kristine Green, Policing & Dialogue expert & Grimsby Town SLO from 2020-07-21T09:27:53

Kristine Green is a Supporter Liaison Officer at Grimsby Town FC, much more long the lines of their intended role as a conduit between fans and club, though specialising in dialogue between fans...

The Fans. Kat Law (Spurs), Fulham (Dan Crawford), Liverpool (Jay McKenna) (Part 1) from 2020-07-14T11:46:34

Kat Law (Tottenham Hotspur Supporters Trust), Dan Crawford (Fulham Supporters Trust), Jay McKenna (ex-Chair, Spirit of Shankly) talk about what Fan Engagement is like when you're face-to-face wi...

The Fans. Kat Law (Spurs), Fulham (Dan Crawford), Liverpool (Jay McKenna) (Part 2) from 2020-07-14T11:46:19

Kat Law (Tottenham Hotspur Supporters Trust), Dan Crawford (Fulham Supporters Trust), Jay McKenna (ex-Chair, Spirit of Shankly) talk about what Fan Engagement is like when you're face-to-face wi...

Tom Gorringe, Commercial Director, Bristol Rovers from 2020-07-07T12:59:50

Our guest in Episode Five, is Tom Gorringe, Commercial Director of Bristol Rovers. He was previously at Portsmouth (two administrations, two relegations!), Cardiff City and his hometown club, Br...

Lincoln City Chairman Clive Nates from 2020-06-30T11:05:48

Our guest in Episode Four, is Clive Nates. Lincoln City Chair Clive Nates joined the board in February 2016 and was elected Chairman in June 2018. Through Sportvest Capital LLP, a vehicle Clive ...

Professor Cliff Stott and Owen West (Part 2) from 2020-06-09T11:14:28

Our guests in Episode Three, are Professor Cliff Stott from Keele University, and former Chief Superintendent Owen West, also a research associate at Keele. Both contribute to the Enable project...

Professor Cliff Stott and Owen West (Part 1) from 2020-06-09T11:14:24

Our guests in Episode Three, are Professor Cliff Stott from Keele University, and former Chief Superintendent Owen West, also a research associate at Keele. Both contribute to the Enable project...

Everton FC's Scott McLeod from 2020-06-02T15:52:25

Our guest in Episode Two is Scott McLeod, Head of Engagement and Communications at Everton FC (full bio below).

We discuss how as a club they make sure Fan Engagement is at the centre ...

Everton FC's Scott McLeod from 2020-06-02T15:52:25

Our guest in Episode Two is Scott McLeod, Head of Engagement and Communications at Everton FC (full bio below).

We discuss how as a club they make sure Fan Engagement is at the centre ...

Everton FC's Scott McLeod from 2020-06-02T15:52:25

Our guest in Episode Two is Scott McLeod, Head of Engagement and Communications at Everton FC (full bio below).

We discuss how as a club they make sure Fan Engagement is at the centre ...

Dan McGeachie (ex-Man City/Bradford City) from 2020-05-12T10:35:10

Our guest in Episode One is Dan McGeachie, who most recently lead the marketing for one of City Football Group’s new businesses within Manchester City FC (read Dan McGeachie’s full Bio...

Dan McGeachie (ex-Man City/Bradford City) from 2020-05-12T10:35:10

Our guest in Episode One is Dan McGeachie, who most recently lead the marketing for one of City Football Group’s new businesses within Manchester City FC (read Dan McGeachie’s full Bio...